Privacy Policy

1. What Data Do We Collect?

Universal Interiors may collect the following data in order to process your order or respond to your request for information:

Name
Address
Email
Phone number
Details of your request for information or services

2. How Do We Collect Your Data?

You will directly provide Universal Interiors with most of the data we collect. This takes place when you:

Contact us via our website.
Email us.
Telephone us regarding our services or an existing or proposed service.
Use or view our website via your browser’s cookies.
Send your contact details or data via our social media channels.

3. How Will We Use Your Data?

Universal Interiors collects your data so that we can:

Complete requests for information on our services.
Email you with special offers, news, or services we believe you may be interested in (only when you have provided explicit consent).
Use Google Analytics to gather information on the number of visitors to our website and the pages they view.
Process requests for services or information.

4. How Long Do We Keep Your Personal Data?

We retain your personal data while you are an active client. Once you are no longer using our services, we securely delete all your personal data after a period of seven (7) years, in accordance with applicable legal and regulatory requirements.

5. Do We Share Your Data?

Universal Interiors does not share your personal data with third parties unless legally required to do so by law enforcement, regulatory bodies, or legal proceedings.

6. Marketing

If you have consented to receive marketing communications, we may periodically send you information regarding special offers, new services, or company news. You can opt out of receiving this information at any time by contacting us at info@universal-interiors.co.uk. We do not share your personal data with third parties for marketing purposes.

7. What Are My Data Protection Rights?
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

Right of access – You have the right to request copies of your personal data.
Right to rectification – You have the right to request that we correct any inaccurate or incomplete information.
Right to erasure – You have the right to request that we erase your personal data, under certain conditions.
Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
Right to data portability – You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at info@universal-interiors.co.uk. We will respond to your request within one month.

8. What Are Cookies?

Cookies are text files placed on your computer to collect login information or visitor behaviour information. When you visit our website, we may collect data from you automatically through cookies.

9. How We Use Cookies

We use cookies in the following ways:

Via Google Analytics to gather information on website visitors and their interactions.
To store login information for users accessing password-protected pages.
Where applicable, to store order details for online payments.

10. How to Manage Cookies

You can set your browser not to accept cookies. However, some website features may not function properly as a result.

11. Privacy Policies of Other Websites

Our website contains links to other websites. Our privacy policy only applies to our own website. If you click on a link to another website, you should read their privacy policy.

12. How to Contact Us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us at info@universal-interiors.co.uk.

This privacy policy was last updated on 18th March 2025.